Testing testing...(#54)

Updated: Jan 11

As many of you know we, at Sempai, have been busy testing our new Lean Toolkit App (SempaiGuide) with some amazing manufacturers. We all know the pitfalls of creating something innovative without talking to your customer (the Sinclair C5 springs to mind) and so we wanted to test, test and test some more to make sure our app is as impactful as we think it is. We collaborated with both large global manufacturers and sme's to get a broad range of testers.

We clocked up over 10,000 miles travelling up and down the country to get first hand feedback from our customers. Gathering useful insights into what they loved, what they liked and where they thought we could do better.

So what does SempaiGuide App do?

Our vision at Sempai is to 'transfer true lean capability to the hidden heroes in manufacturing, to help them to make the right things better' and in essence that's exactly what our app is designed to do. To take our well earned lean knowledge and upskill Manufacturing Team Leaders in lean so they can make improvements to Safety, Quality, Delivery, Cost and People (SQDCP) in their business. Critically, at their pace on the shopfloor and at the right skill level to suit the user.

What was the impact?

We were blown away by the testing results of our users. By using our app just once they were able to make an average cycle time saving of a whopping 42%, equating to a saving of £42,500 for our customers. Not only that, each individual improved their lean knowledge by an average of 50% and broadened that knowledge to areas where they were previously weak (People and Cost).

What did our testers think of the App?

We wanted to give our testers the opportunity to say exactly what they thought of our app, if you don't there's a danger that you forge ahead with a project that users don't actually like but are too polite to say. An anonymous survey revealed that 100% liked or loved it and 100% would recommend it as a way of

increasing lean knowledge.

What next?

We're committed to helping our manufacturing customers improve their businesses (SQDCP) and so we're forging ahead to make more Lean Modules so that Team Leaders can make an even bigger impact to their businesses. We'll be documenting our journey as we go so don't forget to follow us on LinkedIn for updates.

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